Please note: this is our initial policy and what we see as the first stage of achieving privacy compliance for all visitors to our site (including Opt In / Opt Out). There is a degree of confusion currently around what is considered consent for cookies – and this is likely to be the case for a little while yet.
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.
These pieces of information are used to improve services for you through, for example:
- # enabling a service to recognise your device so you don't have to give the
- # recognising that you may already have given a username and password so
- # measuring how many people are using services, so they can be made easier
If you wish to restrict or block the cookies which are set by our website, or indeed any other website, you can do this through your browser settings (please be aware that restricting cookies may impact on the functionality of our website):
Your browser settings (please be aware that restricting cookies may impact on the functionality of our website):
- Cookies: Frequently Asked Questions
- How to control cookies
- How to delete cookies
Shopping cart / transactional areas:
Areas of the site requiring a login:
Accepting the use of login functionality, without exception, you must explicitly agree to the setting of specific cookies, which allow this area to function. The cookies in use for secure areas are provided within the terms and conditions of use for the appropriate area.
Local Shared Objects (Flash cookies):
Some of our pages include videos embedded which uses the Adobe Flash Player. To improve user experience, Local Shared Objects - or Flash cookies as they are commonly known - are employed to provide features such as auto-resume and for saving your preferences. Flash cookies are stored on a user's terminal much the same as cookies are, however it is not possible to manage them at browser level in the same way. For more information on how remove flash cookies go to: How to delete or disable Flash cookies